NOBI Help Desk

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• How to Choose a Secure Password?

  ${color}[#6c76ee](_To keep your account save, your NOBI password must contain: _ At least 8 characters [and up to 20 characters] At least 1 uppercase letter At least 1 lowercase letter At least 1 special character. The allowed special characters are: ! @ # $ % ^ & * No spaces allowed Good example of a secure password is: S@y@K3r3n! For your information, we only accept symbol that are located together with the number on your keyboard eg,!@#$Popular

• KYC and Account Verification

  Steps to verify your NOBI account and why it is necessary As a registered Indonesian crypto-company and part of our commitment to remain as a trusted and safe crypto asset management platform, all identification documents of our users must be verified by the NOBI team. Account verifications (KYC) is to ensure that the NOBI app is not used for scams, money laundering, supporting terrorism, or any illegal activities. There are 3 verification levels, your verification level determines what ySome readers

• How to Login to My Account?

  3 quick steps to login to your NOBI account: Open the NOBI app on your phone, then tap Login to enter. Enter your registered e-mail and password. If you have enabled the 2FA, you are expected to enter the 2FA cSome readers

• Why Can't I Login to My NOBI Account?

  Forgot Password If you fail to log in because you forgot your password, please try to follow the [Forgot Password] guide. 2FA Rejected If you fail to login because your 2FA does not match, please try to follow the process [2FA Code Always Invalid / does not match] Lost 2FA If you fail to login because your 2FA is missing, please try to follow the [Lost My 2FA] Others Reason If you experience a different problem, please contact us via email **support@usenobi.com **Some readers

• How to Restore My NOBI Account?

  Having Trouble Logging in to your NOBI Account? Kenapa Saya Tidak Bisa Masuk Akun NOBI Saya? Blocked Account To restore your NOBI account, please sent email and the detail of the problem you're experiencing to Support@usenobi.com using your registered email in NOBI. Our team will assist youSome readers